Privacy Policy

Welcome to

We understand that privacy online is important to users of our Site, especially while making purchases online. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and visitors who register to transact business on the Site and make use of the various services offered by CliffCastleCasinoHotel.comand Co. (collectively, “Services”) (“Authorized Customers”).


“Personally Identifiable Information”

Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.   We do not collect IP addresses. The information you provide is voluntary and we respect your privacy.


What Personally Identifiable Information is collected?

You may submit basic user profile information. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers.


What organizations are collecting the information?

In addition to our direct collection of information, we provide information to credit card companies, and banks as needed to process orders. These third parties act as intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.


How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill orders purchased on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.


How is Personally Identifiable Information stored?

Personally Identifiable Information collected by cliffcastlecasinohotel.comis securely stored and is not accessible to third parties or employees of, except for use as indicated above.


What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us by contacting us at [email protected]

You may write “Optout” in the subject line and we will remove you from our email list.


Are Cookies Used on the Site?

Cookies are used on our Site.  In addition to cookies utilized by Facebook and other social media platforms, we utilize the following cookies for remarking campaigns, statistics, and visitor analytic information.








What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

We will only disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.


How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.


How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at [email protected]


Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

Visitors and Authorized Customers may request to delete/deactivate Personally Identifiable Information from the Site’s database by contacting us. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way.


Non Personally Identifiable Remarketing

We also use cookies to generate remarketing audiences for visitors of our website. These cookies enable us to advertise online to prior visitors of our website. A text or display banner advertisement can be shown on other sites based on your visit to your website.

Google provides instructions if you would like to opt out of the remarketing program


What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site.



This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

© 2018, All rights reserved.

Unauthorized duplication or publication of any materials from this Site is expressly prohibited.


3rd Party Hotel Bookings

Cliff Castle Casino Hotel provides TWO Hotel Accommodations properties: The Hotel Tower and our original hotel, which is now The Lodge. When booking your accommodations, PLEASE be aware of this, as there are differences between room rates.

Cliff Castle Casino Hotel is not responsible for accommodation arrangement misunderstandings when booking through third-party sites.